You may return new items within 15 days of delivery for a full refund. Products MUST have original tags attached. Send items to address on the original package. Please indicate your reason for the return. If you wish to exchange an item, please specify what item you wish to exchange. If the return is a consequence of our error, please contact us for a return shipping label. Once we receive the product(s), you will be refunded. Please contact us at 833-495-6158 if you have any questions regarding our returns.